Refund policy

Updated: 5 November 2025

We have a 5-days return/refund policy, which means you have 5 days after receiving your item to request a return/refund. 

To be eligible for a return/refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return/refund, please contact our customer support. You’ll find our customer support number on the invoice image included with your parcel.

Return/Refund must be approved before sending — items sent without approval will not be accepted. Once accepted, you’ll receive a return shipping label and further instructions.

You can always contact LuxeNest (Sajid Hussain, Sole Proprietor) for any return/refund question at luxfabrics902@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return//refund the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your refund, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

LuxeNest is the registered brand name of Sajid Hussain, Sole Proprietor.